If you would like to become a PFYT stockist please send us an email by using the contact us page
Store Name / Store Address / URL for website or online shop / Contact Person/ Contact Phone No. / Brands Carried / Store concept / Target Market (Age, Gender etc.) / Years In Business / Photos (Jpgs) of your store.
PLEASE NOTE: We are not currently taking on any new wholesale accounts. If you wish to send through the above information please do so however we will be ONLY in touch should we have a spot open. Thank you in advance for your understanding.
Where are you located?
We are located on the sunshine coast QLD, Australia and all items will be sent from our PFYT studio via Australia Post.
What are your postage prices and when can I expect to receive my items?
Within Australia: price quoted with registered postage (capped at $8.50) which within Australia can take up to 7 working days but generally only 3~5. Country residences, usually take a a little longer.
Overseas: We ship worldwide via Australia post airmail. Usually postage takes 10~21 days though usually sooner. Postage rates for international is a flat rate of $22.50 no matter how many pieces you order.
Orders will be marked accurately for customs . After your item is posted, PFYT will no longer be responsible for your items. Please make sure to check with your local post office for any delayed shipments.
How can I track my item?
Tracking number will be quoted on your confirmation email when posted. You can track at any time via:
*Please note that it often can take a few days for any details to be logged about your parcel.
Do you offer returns/refunds?
Sorry, but we do not offer returns or refunds for any items unless damaged upon arrival. If your item does show up damaged you will need to contact us within 48 hours. If you have any queries, please ask us before placing your order via 'contact' and we will do our best to provide you with all the info you need to place your order in confidence.
We would suggest treating your jewels with care and keeping all plated jewellery out of contact with water, perfumes and moisturisers. for all sterling silver items polish with a silver cloth, keep cords from abrasion and salt water this will prolong the life of your jewels and you should get a good life out of them
any other questions or queries please contact us through the site and we will endeavour to assist you xxx PFYT
please note that all handmade pieces are individual and may vary in size and shape of some of the antique trinkets - you will be receiving your very own one off personal piece - just for you xxx PFYT